Frequently asked questions (FAQ)

Here is a collection of the most frequently asked questions regarding our activities, as well as other information.

Select category to display the questions and answers for each of the different activities.

Do you accept credit cards?

Yes, we accept most credit and debit cards, including VISA, MasterCard, Maestro and American Express.

Where do we meet before the activities?

Come to our office in Valldal at the stated time, unless other arrangements have been made.

Is the parking nearby?

Yes. There is plenty of parking for both cars and buses at our office and elsewhere in Valldal. Parking is free.

Are there any shops nearby?

Yes. There are two convenience stores directly adjacent to our offices. They are open every day, all summer long.

What is the minimum number of participants on a tour?

We require a minimum of 6 participants to arrange a trip. Smaller groups are coordinated with other groups, ensuring the number of participants.

What is the maximum number of participants on a tour?

We have a maximum capacity of 36 guests per tour. Larger groups are free to contact us regarding other activities.

What is the minimum age of participants?

Participants must be at least 15 years of age for both rafting and canyonging trips. Exceptions may be made in some cases. Please contact us.

When are rafting conditions best?

The river is best in June and July. The highest water levels occur during the last half of June or after heavy rain. High water means more speed and more fun!

How long does the rafting trip last?

The speed of the river varies with the seasons. It generally takes between 1,5 and 2 hours to raft the entire section of river.

How long is the rafting section?

The section of river is 11km long, winding from Hoel Bridge to the fjord, where the trip ends.

Is there a break during the rafting trip? Is food provided?

We take an approximately 30 minute break, just past the halfway point of our rafting trip. Here, we go ashore, light a fire, and serve small traditional delicacy and a hot drink.

Do you offer tailored or private tours?

Yes, please contact us for more information.

Is there a break during the canyoning?

There is not a organized break, but there will be a lot of opportunities to stop for a short break and enjoy the scenery.

Can I bring children in a double kayak?

It’s 5-year age limit for children in double kayak with an adult. You also need to feel comfortable your child will stay calm in the kayak.

How many people can sit in one raft?

There is room for maximum 6 guests in addition to one guide in each raft.

How long in advance should we book?

Deadline is at 19:00 the day before. This also applies if you are going to rent kayaks. Larger groups who want activities for a specific date should book a week of before in advance.

Do you have gift cards?

Yes, you can by gift cards in our booking system.  Go to Booking and find the product you want. Click “Book now” and then “Buy gift card”.

Is it cheaper to book online than pay at arrival?

Yes, if you book online you will save 50-60 NOK per person on our activities.

Is my credit card charged immediately when I book online?

Only for sea kayak rental. For the other activities your credit card won’t be charged until the day before when the tour is confirmed.

I’ve booked online but need to change my reservation!

Send us an e-mail. We can do changes to your reservation until 7:00pm the day before.

My order has status PENDING!

On activities where we have a minimum number participants to arrange trip you will get status PENDING in your order confirmation if we don’t not have enough entries. As soon as we have enough participants, we send a new order confirmation with status CONFIRMED.

If we don’t get enough participants within 7:00pm the day before, we will contact you. No money will be charged from your card as long as the order is PENDING.

Number of participants are not known. Can I book online?

There is often uncertainty in the number of participants when big groups book. You can order the quantity that you think you will be. Should there be changes in the number of send us an email about this. Then we can change your reservation your credit card is charged. Deadline for changes is at 19:00 the day before.

Do you take photos during the trips?

The guides have a waterproof camera. We do our best to take photos throughout the trip. Please contact us at Facebook after the trip to receive them.

Do you have a group discount?

Yes. We offer a group discount for groups of 8 or more. Please contact us for a quote.

Do you have activities for children and families?

We have a guided family sea kayak tour perfect for families with children from 5 years and older. Our other sea kayak tours is also suitable for children form 5 years. Our hiking tour to Ruggå are suitable for children which are used to do easy hikes. Children at 10 years or older can also join climbing.

Are there any special requirements for joining a canyoning trip?

Canyoning is the most demanding activity we provide. Participants must be in reasonable physical shape, and not be afraid of water or heights. Previous experience is not required, we provide all necessary instruction.

How many kayaks are available to rent?

We have 12 single and 6 double kayaks available to rent.

Do I need a license to rent a kayak?

You do need a kayaking license/certification or experience with sea kayak rescue techniques to rent a kayak. Consult with our guides, and we will gladly recommend an appropriate route based on your previous experience. Paddling is at your own risk.

Can I rent kayaks for more than 1 day?

Yes. It is possible to rent our kayaks for extended periods. Please contact us for a quote.

Can you pick up/deliver kayaks to locations other than Valldal?

Yes. We can transport our kayaks to your desired put in, or pick them up from your take out, as long as Valldal is either your start or end point. Please contact us for a quote.

Can I have one child in a double kayak?

We make an assessment in each case. Your experience level and the age of the child are essential.